Experience

The operating record.

Selected delivery evidence behind the practice: market expansion, vendor governance, regulated readiness, and high-visibility programme delivery. Metrics are scoped, and client detail is generalised where required.

01 · Operating environments

Where the record was built.

Google
Zurich, Switzerland

Commercial and governance partnerships across 20+ markets - recurring operating partnerships alongside end-to-end entry into first-time regulated markets.

UEFA
Nyon, Switzerland

Acting venue director at finals - the point of operational authority for match organisation across a 50+ stakeholder environment, delivering on schedule under public scrutiny.

FIFA World Cup
Brazil, 2014

Full team-delegation operations: logistics, protocol, compliance, media, security, and stakeholder coordination, delivered without failure under fixed public deadlines.

02 · Selected delivery record

Proof from complex operating environments.

Anonymised by design. Client names are generalised for confidentiality. Metrics reflect outcomes within assigned scope.

20+
Markets launched and governed
~20%
Vendor compliance uplift
~15%
Operational efficiency
Selected
First-time market entries, sourcing to delivery
Zero
Missed obligations within assigned scope

Selected first-time market entries, brought from partner sourcing, due diligence, and compliance alignment through onboarding, programme delivery, and launch readiness.

01Programme stabilisationGlobal technology · multi-market programme
Situation

Delivery cadence weakened after a programme-lead departure.

What changed

Operating rhythm rebuilt, KPI reporting unified, SLA compliance restored.

Outcome

Delivery returned to schedule across all markets in scope. Reporting confidence restored.

02Partnership and vendor governanceInternational organisation · multi-vendor base
Situation

Vendor governance was informal and difficult to enforce.

What changed

Scorecards, QBRs, escalation ladder, and corrective-action protocols rebuilt.

Outcome

Multi-vendor base brought under enforceable governance. QBR structure adopted.

03Cross-border executionPlatform business · regulated market entries
Situation

First-time market entry depended on legal, partner, and operational alignment.

What changed

Partner selection, contract negotiation, compliance alignment, and onboarding brought into one cadence.

Outcome

Markets brought live within the planned window. No missed obligations in scope.

04Partner ecosystem governanceSponsor and rights-holder ecosystem
Situation

Partner reviews were ad hoc.

What changed

Lifecycle map, governance checkpoints, performance review cadence, and ownership model installed.

Outcome

Reviews moved to quarterly cadence. Performance variance reduced.

Begin

Start with the situation.

Delivery risk, vendor underperformance, or a market execution challenge that requires senior structure. Most engagements begin with a 30-minute scope call.