Services

Operating governance for partnerships, vendors, programmes, and partner ecosystems.

Structured support where ownership, reporting, decision rhythm, or accountability need to hold across commercial delivery.

Best fitTechnology platforms · Vendor-heavy delivery · Regulated market entries · Multi-country programmes · Sports and rights-holder ecosystems · International services

01 · Where the work starts

Four operating situations.

Choose the situation closest to your challenge.

01

Partnership and vendor governance

For partnerships and vendor relationships where the agreement is signed but delivery is not matching the commercial promise.

What I reset
  • Ownership and decision rights
  • Performance expectations and SLAs
  • QBR cadence and escalation

The relationship delivers without constant senior intervention.

“Commercial judgment with solid partner governance.”William ZakiFormer Head of Street View Expansion - Middle East, Africa, and Europe, Google

Typical formatDiagnostic / Sprint / Fractional
02

Programme stabilisation

For programmes where confidence has weakened, reporting has lost credibility, or ownership has blurred.

What I reset
  • Decision cadence and escalation
  • Dependency and risk management
  • Executive reporting and visibility

Leadership can act early, before delivery risk becomes reputational risk.

“Ownership, governance, and accountability without slowing the team down.”Carlos ReolidGoogle · Street View Programme Management

Typical formatDiagnostic / Sprint / Interim
03

Cross-border execution

For market entry, multi-country delivery, and regulated launches where teams, partners, and constraints are out of sync.

What I reset
  • Market readiness and dependencies
  • Partner onboarding and alignment
  • One execution cadence across markets

Cross-border delivery becomes governable before fragmentation becomes failure.

“Complex partnerships and multi-market operations, effective at scale.”Daniele R.Former Global Head of Street View Operations, Google

Typical formatInterim / Fractional
04

Partner ecosystem governance

For sponsor, rights-holder, and multi-partner environments - sport, events, and platform ecosystems - where many parties must deliver to one standard.

What I reset
  • Accountability across all parties
  • Reporting lines and decision rights
  • One operating standard and cadence

A multi-party ecosystem that delivers as one, without constant central refereeing.

“Operational discipline and composure that make programmes succeed.”Marely FloresFIFA - Venue Operations Director, World Cup 2026

Typical formatInterim / Fractional
02 · How the work runs

A disciplined operating arc.

Whatever the mandate format, the operating arc is consistent. Only the scale and level of involvement change.

01Baseline

Establish the operating reality: ownership, decision flow, risks, and dependencies.

02Design

Define the governance that must hold: decision rights, escalation, and cadence.

03Execute

Run the rhythm with the team: decisions, risks, and actions move through a visible system.

04Transfer

Hand the structure back so it keeps running without me.

Every engagement is built to be handed back.

“He redesigned the operational framework, built the SOP, aligned cross-functional teams, and improved vendor compliance.”Gabriele GuidoniUBS AG · Director, AI Observability & SRE Lead · formerly Google

Begin

Start with the situation.

Delivery risk, vendor underperformance, or a market execution challenge that requires senior structure. Engagements range from a short diagnostic to ongoing fractional support; fees are scoped after the call, once mandate and level of involvement are clear.